Confidentiality and Privacy Policy

We recognize that confidentiality is extremely important and assure it within applicable legal and ethical guidelines.

Information that you share is confidential. However, there are some exceptions:

• A court of law can subpoena your file and counsellor.
• If you reveal information about the abuse of a child under the age of 16, counsellors are required by law to inform the proper authorities.
• If you reveal information about possible injury to a third party or to yourself, counsellors are required by law to inform the proper authorities.

As part of the consultative and supervisory framework within which we work as counsellors at By Peaceful Waters, your counselling issues may be discussed with supervisory consultants. This is done to ensure you receive the best possible assistance.

Privacy Policy

We keep all written records of our work with you in a secure area. Our policy is to keep client files for 7 years following the termination session. We will then destroy them.